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 Post subject: No connection after username and password request
PostPosted: Sat Nov 01, 2008 8:15 pm 

Joined: Sat Nov 01, 2008 8:04 pm
Posts: 1
I think I've added the VPN network in Vista correctly, and I think I'm able to access the VPN server, but after entering my username and password, I get the error message: Failed to connect to VPN Connection.

I've looked through the "Can't connect to a VPN Server" suggestions, and there is no change. I've also tried connecting to the server IP address directly, and disabling my firewall completely.

I note that I was also sent a "ipsec pre-shared key", but can't find what to do with it. I also couldn't confirm that my router is compatible, as there is no mention of VPN passthrough, nor PPTP passthru, but I did try enabling DMZ mode.

Any more suggestions?


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 Post subject: Re: No connection after username and password request
PostPosted: Sat Nov 01, 2008 11:56 pm 

Joined: Thu Mar 27, 2008 10:44 pm
Posts: 96
Please send the information to support at blacklogic dot com
Don't forget to mention your UserID.


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