If your VPN account suddenly stopped working and/or you receive error 619 ("Unknown username/password), that means one of the following two reasons:
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1) Credit card expired or VPN subscription was canceled by a buyer and VPN account was deleted due to non payment. Resolution - please resubscribe and pay your subscription fees
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2) If you believe that your account was deleted by mistake from our side - please do not hesitate to contact us and for faster assistance please provide latest payment receipt to Blacklogic Inc.
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Thank you.
Tuesday, September 13, 2011
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