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Announcements

Slow VPN Speeds

Monday, November 11, 2013

If your VPN is slow and shows speeds less than 1Mbps, then please download updated VPN client software for your Windows PC from the following link https://blacklogic.com/setup

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New Setup Instructions are available

Wednesday, July 11, 2012

We are happy to announce new VPN setup instructions for Windows clients. Now you can simply download executable from our website, start it and the program will do all the work for you. It is more...

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VPN account no longer works

Tuesday, September 13, 2011

If your VPN account suddenly stopped working and/or you receive error 619 ("Unknown username/password) , that means one of the following two reasons:   1) Credit card expired or VPN...

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Username/password or email is not recognised.

Tuesday, September 13, 2011

We recently moved to a new support platform and if your old username/password for support platform isn't recognised anymore - please register here: https://blacklogic.com/support �...

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Submitting Support Tickets.

Sunday, June 12, 2011

Please read below before opening a support ticket. In order to assist you faster please consider providing answers to the following questions in your support ticket. 1) Your operating system ?...

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Access to Blacklogic. The website (blacklogic.com) is blocked.

Sunday, June 12, 2011

Some countries, ISPs and some companies block our website from their networks. In order to bypass the restrictions, please, use HTTPS instead of HTTP Type...

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