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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Folder Billing (2)
Billing related questions
Folder Connection Problems (4)
VPN connection problems
Folder Current VPN Servers (1)
List of Current VPN Servers.
Folder Mac OS X (3)
Questions related to Mac OS X VPN
Folder Receiving VPN accounts (2)
If you didn't receive your VPN account, please read below.
Folder Setup Instructions (14)
Detailed instructions for Windows, Mac OS, and iPhone/iPad/iPod devices.
Folder Windows (1)
Questions related to Windows VPN

Most Popular Articles

Article Credit Card renewal.
If your credit card is soon to expire or already expired you'll need to perform the following step. Please login to your account and update billing...
Views: 55986
Article Did not receive account after 2 days.
If you do not receive a confirmation e-mail from us, please check your spam, bulk or junk mail folders. If you find the e-mail there, your ISP or...
Views: 25932
Article VPN is connected, but Internet is unavailable
Sometimes it happens that you are able to connect to VPN from your Mac 10.5 or Mac 10.6, but when the connection is successfully established you...
Views: 18583
Article Slow VPN Speed on Mac OS X
Sometimes changing MTU settings resolve slow speed issues. Steps for Ethernet in Mac OS X 10.5.x 1. From the Apple menu, choose System...
Views: 17867
Article Mac OS X PPTP VPN Setup.
MAC OS X 10.4 PPTP VPN Setup 1. Click the Spotlight glass icon in the top-right corner of your screen to activate Spotlight. 2. Type in "System...
Views: 16327

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